Refund & Return Policy

At Little Things Co., we want you to be happy with your purchase. If you are not completely satisfied with your order, we’re here to help.

Returns

We offer a 14-day return policy, which means you have 14 days from the date you receive your order to request a return.

To be eligible for a return, your item must:

• Be unused and in the same condition in which you received it

• Be returned with its original packaging, where applicable

• Include the original tags, where applicable

• Include proof of purchase or your order details

To request a return, please contact us at hello@littlethingsco.net with your order number and the reason for your return.

Please do not send an item back without contacting us and receiving return instructions first. Unauthorized returns may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as you receive it. If your item arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible.

To help us resolve the issue quickly, please provide:

• Your order number

• A description of the issue

• Clear photographs of the item and its packaging, where applicable

We will review your request and provide appropriate instructions or a suitable resolution.

Non-Returnable Items

Certain items may not be eligible for return due to their nature. These may include:

• Personalized or customized products

• Made-to-order items

• Specially prepared or special-order products

• Perishable goods, where applicable

• Personal care or hygiene products, where applicable

• Sale items

• Gift cards

If you are unsure whether your item qualifies for a return, please contact us before sending it back.

Return Shipping

For approved returns resulting from an incorrect, damaged, or defective item, we will provide instructions regarding the return process and applicable shipping arrangements.

For returns requested for reasons other than an error, damage, or defect, the customer may be responsible for return shipping costs.

Please do not return an item until your return request has been approved and you have received the appropriate instructions.

Exchanges

We do not offer direct exchanges.

If you would like a different item, the quickest option is to return your original item, provided it is eligible for return, and place a new order for the item you would like.

European Union – 14-Day Right of Withdrawal

If your order is being shipped to a country within the European Union, you may have the right to cancel or return your order within 14 days of receiving it, without providing a reason, subject to applicable consumer protection laws and the relevant legal exceptions.

Where applicable, returned merchandise should be in its original condition, unused, and with its original packaging and tags.

Refunds

Once we receive and inspect your approved return, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method. The time required for the refund to appear in your account may vary depending on your bank, credit card company, or payment provider.

If you have not received your refund within the expected processing period, please contact us at hello@littlethingsco.net.

How to Request a Return or Refund

To request a return or refund, please email us at:

hello@littlethingsco.net

Please include:

• Your order number

• The reason for your return or refund request

• Clear photographs, if the item is damaged, defective, or incorrect

Our team will review your request and provide you with the next steps.

Contact Us

If you have any questions about our Refund & Return Policy, please contact us:

Email: hello@littlethingsco.net

Little Things Co.

We’re always happy to help.